Company Policies

ReAgent’s Company Policies

We employ a number of policies, including an Environment Policy, Quality Policy, and Smoke Free Policy.

The information contained within these policies is made publicly available for the benefit of third party stakeholders’ including, but not limited to, both customers and suppliers.

About Our Policies

Although we strive to keep the information within our policies up to date, it is subject to change without notice and should not form part of a decision making process.

In some instances, these policies may only contain an overview or part of a more detailed document. Our Quality Policy is a prime example of this, as it is part of a much longer, more detailed document. That said, the above links to our policies can provide an example of the sort of thing we have in place to enquire the quality of our products and services.

Other policies exist which have not been uploaded to our website, however please note these too are subject to change without notice.

For more information about ReAgent’s company policies, please get in touch.

Ready to discuss your requirements?

Call our technical sales team on +44 1928 716 903

How can ReAgent help you?

Jo
“All enquiries are treated as confidential – we never share your details”
Jo
Account Manager
Darren
“We provide comprehensive technical support with every enquiry”
Darren
Sales Director
Simon
“Our manufacturing facility is accredited to ISO 9001, ISO 13485, ISO 14001 and ISO 45001”
Simon
Managing Director
Kevin Wallcroft
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A particularly easy to deal with chemical company. I telephoned, got all the advice needed with excellent friendly service. My chemicals arrived the very next day. Very happy !
Joe Garland
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Good customer service spending time to recommend the right chemicals required. Delivery was next day and on time. Chemicals worked a treat as described. Thanks
Joanne King
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Fast efficient service, was kept updated on order throughout. Can not fault ReAgent sales and delivery processes
Hebe Arat
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Their customer services were very helpful, sending us all the lab reports we needed, before we even bought from them. Then, once we ordered the product came very quickly ( the next day!)
Michael Williams
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Parcel arrived on the day of promised delivery, packaging very secure, all in all probably the best company I've had the pleasure of working with in many years. Reagent seems to put the customer first. Thank you again.
Joseph Seed
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Outstanding. It was my first time buying restricted chemicals. I called for advice, and despite only buying a small quantity I got a friendly response, really good advice, and what I and ReAgent needed to do to comply with the law. Delivery was next day, which I wasn't expecting.
Derek Hewitt
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Called them, placed an order for a drum of MEK in the afternoon and 24 hours later the drum was delivered, what was more impressive was the back up documentation including handling information from a health and safety point of view, this without me having to request it. we will be using them again for sure.
Shahryar Nafici
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This is around 10 years that I am ReAgent chemical user, very good quality and also very on time delivery.
Richard Thomas
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I was impressed with the speed of service here and a competitive price. Excellent experience.
Katrina Wade
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Great customer service! Thanks for your help and advice.
Jo

“All enquiries are treated as confidential – we never share your details”
Jo
Account Manager

Darren

“We provide comprehensive technical support with every enquiry”
Darren
Sales Director

Simon

“Our manufacturing facility is accredited to ISO 9001, ISO 13485, ISO 14001 and ISO 45001”
Simon
Managing Director